| Yes | No | Comments | |
| Does your manager return your telephone calls promptly? | |||
| Does your management company vigorously pursue the collection of delinquent assessments in order to minimize losses to the association? | |||
| Is employee turnover excessive? | |||
| Are you receiving the benefit of volume purchasing power? | |||
| Is your manager knowledgeable about the industry? | |||
| Is there a conflict of interest with your management company because they provide maintenance services? | |||
| Does your manager make periodic inspections and prepare written reports for you? | |||
| Does your manager anticipate problems before they become major areas of concern? | |||
| Do you receive accurate financial reports on a timely basis? | |||
| Does your management company have adequate checks and balances in their accounting department? | |||
| Are subcontractors properly supervised by your management company? | |||
| Are major contract jobs inspected before contractors are paid? | |||
| Are contractors and vendors paid on time? | |||
| Does your manager obtain contract bids and make sound recommendations? | |||
| Is your manager well prepared at all meetings? |